If you have never received a single vibration notification:
Check that your vehicle is locked on the application and that the GeoRide has not been shaken for 1 minute before testing it.
Change the vibration sensitivity from the Device Settings menu from 10/10 to 9/10 then from 9/10 to 10/10.
If you receive a vibration alert only once in a while:
Check that your vehicle is locked from the application and that the GeoRide has not been shaken for 1 minute before testing it.
Check that the vibration sensitivity from the Camera Settings menu is set to 10/10.
Check the placement of your GeoRide on your vehicle. Indeed, depending on the place and especially the mount used, vibrations can be damped. Place your GeoRide as close to the chassis as possible.
If none of the tips above solve your problem, contact us.