GeoRide

First, check that your subscription is up to date.

If you have just activated your GeoRide, the SIM card activation may take a few hours.

- First, check that your subscription is up to date.
- If you have just activated your GeoRide, the SIM card activation may take a few hours.

If no LED is lit on the case, see <a href="https://help.georide.com/en/articles/2881429-my-georide-doesn-t-turn-on">our dedicated article</a>. 

Check the orange network LED: if it is flashing, see <a href="https://help.georide.com/en/articles/2882657-my-georide-disconnects-re-connects-to-the-network">our dedicated article.</a> 

- If no LED is lit on the case, see <a href="https://help.georide.com/en/articles/2881429-my-georide-doesn-t-turn-on">our dedicated article</a>. 
- Check the orange network LED: if it is flashing, see <a href="https://help.georide.com/en/articles/2882657-my-georide-disconnects-re-connects-to-the-network">our dedicated article.</a> 

If none of the tips above solve your problem, <a href="https://georide.com/contact/" rel="nofollow noopener noreferrer" target="_blank">contact us</a>. 

My GeoRide appears offline

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